Privacy Policy

Privacy Statement

Last updated: February 2018

(“us”, “we”, or “our”) operates https://www.goquest.ie (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing a booking service and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, mobile phone or landline contact number and sometimes home or business address (“Personal Information”). All of the information requested is used to enable GoGuest make a booking for an Event at our challenge zone(s) or to send Vouchers purchased or respond to information requests. Part of the Event booking is an automated receipt delivery from our booking system to the clients specified email account. Some extra optional information may be requested, which may be used by GoQuest for internal marketing purposes.
The Booking Information data is only stored on our third party booking system. Limited data, none of which is Personal Data is used for our Financial records. All hardcopy data is shredded post an Event booking. All Financial information related to the Booking is registered either directly on-line by the client or “live” by phone with a client to our secure third-party payments system Stripe or at our customer counter system “Clover”. Once entered onto the Stripe or Clover systems GoQuest employees cannot interrogate or inspect any personal financial information. No financial information is stored at GoQuest.

Electronic storage of future bookings information is held at GoQuest, to ensure a continued service can happen should our Bookings system falter. The backed up data is stored in a secure third party cloud based system.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit,

the time spent on those pages and other statistics. All of this data is only used for internal marketing purposes only.
In addition, we may use third party services such as Google Analytics, Facebook, Twitter and LinkedIn that collect, monitor and analyze this data purely for internal marketing purposes.

The website may contain hyperlinks to third party websites. The operation of those websites is out of the company’s control and you may use them at your own risk. The company accepts no liability for any damage arising out of any use of those websites.

Communications

GoQuest may use your Personal Information to contact you, by email or post, with newsletters, marketing or promotional materials and other information that is relevant to our Indoor Challenge Arena(s). However, following the issue of a communication to new customers, an Unsubscribe system is in operation.

Cookies

Like many sites, we use “cookies” to collect information. We use cookies to match website’s visitors with their Facebook, Twitter & LinkedIn profiles.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of February 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

GoQuest reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify customers by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact Ronan McCabe at info@goquest.ie or 353 1 6855005.

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